top of page

FAQ

  • What exactly are 2D bags?
    2D bags are novelty accessories that create the illusion of flat images but function as regular bags. They feature unique designs and best for school students and elder people too.
  • What materials are they made from?
    2D bags are typically made from materials such as canvas or polyester.
  • What makes your 2D bags unique?
    Our 2D bags stand out due to their creative designs that create optical illusions, making them appear flat. Additionally, they are made from high-quality materials for durability and functionality.
  • Where can I learn more about your company?
    You can find more information about our company, All Style Company, on our website's About Us page. Additionally, you can follow us on social media for updates and news. Click here for a quick access: About us
  • How do I contact customer support for assistance?
    For customer support assistance, you can reach out to us via email at office.allstylecompany@gmail.com or through our contact form on the website. We strive to respond to all inquiries promptly. You can reach out to us on our social media pages too.
  • How do I order a 2D bag?
    To order a 2D bag, simply browse our collection on the website and select the desired design. Add the item to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
  • What payment methods do you accept?
    We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and wallets. Our payment gateway partner, Cashfree, ensures secure transactions for your peace of mind.
  • Will I receive confirmation after placing an order?
    Yes, you will receive a confirmation email once your order is successfully placed. This email will include details of your purchase, such as the items ordered, total amount, and delivery details.
  • Is my payment information secure?
    Absolutely, your payment information is secure. We utilize encryption technology and partner with trusted payment gateway providers like Cashfree, integrated seamlessly with our Wix platform, ensuring your data is protected throughout the transaction process.
  • How can I track my order?
    We have a dedicated Order Tracking section on our website. Simply visit Order Tracking page and enter your order tracking number to access real-time updates on your package's status and estimated delivery time.
  • How long does shipping take?
    Shipping Time: We try to deliver within 7-8 working days but in few cases please allow up to 15 working days for delivery after your order has been processed. International delivery may takes between 7 to 21 working days or sometimes even more.
  • What are the shipping costs?
    Shipping Costs: Shipping is free for orders within India. For international orders, shipping costs may vary depending on the destination.
  • Do you offer international shipping?
    Yes, we offer international shipping. Please note that shipping costs and delivery times may vary depending on the destination. International delivery may takes between 7 to 21 working days.
  • What is your return policy?
    We apologize for any inconvenience, but we do not accept returns or issue refunds for purchases. All sales are considered final. However, if you experience any problems with your order, please reach out to our customer support team, and we will strive to provide assistance to the best of our ability. Please be aware that we may consider exchanges in the event of a damaged product, provided there is video evidence of the damage being observed during the parcel opening in the presence of the delivery person.
  • Can I exchange my bag for a different one?
    Please be aware that we may consider exchanges in the event of a damaged product, provided there is video evidence of the damage being observed during the parcel opening in the presence of the delivery person. Apart from this reason, for exchange extra shipping charges will be applicable.
  • How do I care for my 2D bag?
    Caring for Your 2D Bag: Keep your bag looking its best with these simple care instructions: Spot Cleaning: For minor dirt or spills, use a damp cloth with mild soap. Gently dab the affected area and let it air dry completely. Deep Cleaning: If your Bags needs a more thorough cleaning, hand wash it with cold water and mild soap. Avoid using harsh chemicals or bleach. Rinse thoroughly and hang or lay flat to dry. Do not submerge the bag or put it in the washing machine or dryer. Sun Exposure: While the vibrant color won't fade easily, prolonged exposure to direct sunlight can cause slight discoloration over time. When not in use, store your bag in a cool, dry place. Shape Retention: To maintain the bag's flat 2D design, avoid stuffing it with too many bulky items. If the bag becomes slightly warped, gently lay it flat on a smooth surface and place some weight on top (like books) for a few hours. This will help it return to its original shape.
  • Are 2D bags durable?
    Yes, our 2D bags are designed to be durable and long-lasting. They are made from high-quality materials and undergo rigorous quality control to ensure durability and functionality.
  • Do you offer custom 2D bags?
    Yes, we offer custom 2D bags. However, please note that customizations may vary in price depending on your specific requirements and the quantity ordered. Customization options are available for larger quantity orders rather than individual pieces. please contact us for more details or email us on office.allstylecompany@gmail.com
  • How can I place a wholesale order?
    In that case, to place a wholesale order, please reach out to our customer support team via email at office.allstylecompany@gmail.com or through the contact form on our website. Our team will assist you with the wholesale ordering process and provide you with the necessary information
bottom of page